Privacy Policy

Who We Are

Norplex operates as an educational platform focused on introducing individuals to investment concepts and financial literacy. We're based in Ireland and subject to Irish and EU data protection regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Our registered address is Dublin Rd, Castletroy, Co. Limerick, V94 336X, Ireland. You can reach us at [email protected] or +353214812424 if you have questions about how we handle your information.

What Information We Collect

We collect different types of information depending on how you engage with us. Here's what that looks like in practice:

Information You Give Us Directly

When you sign up for our learning program or reach out through our contact form, you provide us with basic details like your name, email address, and phone number. If you're registering for courses or programs, we might also ask for your educational background or career interests to help personalize your experience.

Technical Information

Like most websites, we automatically collect some technical data when you visit norplex.vip. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to understand how people use our platform and where we can make improvements.

Communication Records

If you email us, call, or message through our contact channels, we keep records of those conversations. This helps us provide better support and follow up on your questions properly.

How We Use Your Information

We're not in the business of collecting data for the sake of it. Everything we gather serves a specific purpose related to delivering our educational services.

Legal Basis for Processing

Under GDPR, we need a lawful reason to process your data. Here's where we stand:

Who We Share Information With

We keep your information within Norplex as much as possible, but there are situations where we need to share data with trusted partners.

Service Providers

We work with companies that help us run our platform. This might include email service providers, payment processors, or hosting services. These partners are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

If we're legally required to disclose information by Irish courts, law enforcement, or regulatory bodies, we'll comply with those obligations. We'll notify you if this happens unless we're prohibited from doing so.

Business Transfers

In the unlikely event that Norplex is acquired or merged with another organization, your information would be transferred as part of that transaction. We'd notify you beforehand if this were to happen.

International Data Transfers

Our primary operations are based in Ireland, within the EU. However, some of our service providers operate servers outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

If you're accessing our services from outside Ireland, please be aware that your information will be transferred to and processed in Ireland, where our operations are based.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

After these periods, we securely delete or anonymize your information so it can no longer identify you.

Your Rights Under GDPR

As someone whose data we process, you have several rights under Irish and EU law. We take these seriously.

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this in a clear, readable format within one month of your request.

Correct Inaccurate Data

If something we have on file is wrong or outdated, let us know and we'll fix it promptly.

Request Deletion

You can ask us to delete your personal information. We'll comply unless we have a legitimate legal reason to retain it, such as ongoing contractual obligations or legal requirements.

Restrict Processing

In certain circumstances, you can ask us to temporarily halt processing your data while we address your concerns about accuracy or our legitimate interests.

Data Portability

You can request your data in a structured, commonly used format to transfer it to another service provider.

Object to Processing

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We'll stop unless we demonstrate compelling legitimate grounds that override your interests.

Withdraw Consent

Where we rely on your consent, you can withdraw it at any time. This won't affect the lawfulness of processing before you withdrew consent.

To exercise any of these rights, email us at [email protected] with your request. We'll respond within one month, though complex requests might take up to three months. We'll let you know if we need extra time.

Security Measures

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

This includes encrypted connections when you access our site, secure server infrastructure, regular security assessments, and restricted access to personal data within our organization. Only employees who need access to your information to perform their jobs can view it.

However, no internet transmission is completely secure. While we do our best to protect your data, we can't guarantee absolute security. If you become aware of any security breach, please contact us immediately.

Cookies and Tracking

Our website uses cookies and similar technologies to function properly and improve your experience. Essential cookies are necessary for the site to work. We also use analytics cookies to understand how visitors interact with our content.

You can control cookie settings through your browser preferences. Keep in mind that blocking certain cookies may affect site functionality.

We don't use invasive tracking or share cookie data with advertising networks. Our focus is on understanding how to make our educational platform better, not on following you around the internet.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top of this page shows when it was last updated. We encourage you to review it occasionally to stay informed about how we protect your information.

Your Right to Complain

If you're not satisfied with how we've handled your personal information, you have the right to lodge a complaint with the Data Protection Commission, Ireland's supervisory authority for data protection.

You can contact them at:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 57 868 4800
Website: dataprotection.ie

That said, we'd appreciate the chance to address your concerns directly first. Please reach out to us before escalating to the DPC.